Dear John,
Just a brief note to thank you (finally) for the interior & exterior paint job you did for us. It took me forever to decide on colours, but the wait was worth it. The inside is fabulous and Chris just completed the exterior and it too looks great.
It was a great pleasure to meet you all and have you in our home, and if we ever need work done again you will be our only call. Hopefully you will be agreeable to returning.
Thanks for a job well done, and hope you all have a wonderful and carefree summer.
Pat & Cynthia Keatley
John & Chris,
Steve and I want you to know how pleased we are with the painting of our home. The paint job is superb because of your attention to detail and high standards. You went that “extra mile” to ensure that you achieved the faux finish that we were looking for.
You did your utmost to accommodate us and to minimize the disruption, a courtesy that was greatly appreciated. It would be our pleasure to recommend Esthetic Painting to potential clients.
Sincerely,
M. Mirsky
Dear Chris,
I am writing to thank you and your crew for the excellent job that you recently did painting a home of mine. Your respect for all aspects of the job (cleanliness, efficiency, completed on time) were much appreciated and I want to highly recommend you to my friends in the future.
I look forward to using your services again very soon as we get ready to move into our new home.
Regards,
Cheryl Robinson
Dear John and Chris,
Now that the dust has settled, I would like to thank you for the superb job you did in painting Our Lady of Perpetual Hope Church. I appreciate your craftsmanship and in particular the extraordinary effort you put into making sure the client was satisfied. Such dedication and pride of worksmanship is a very rare thing today.
I enjoyed working with you and look forward to many future collaborations.
Yours truly,
Gerry Arial
Dear Sir,
This month I had the extreme good luck of finding and hiring Esthetic Painting and Decorating to paint my (almost) heritage house in Westboro. The house over it’s ninety years has seen many coats of paint and was in particular need of some new inside and outside work.
Esthetic came on the first day they were able to paint and they set to work to make my old house shine again. All surfaces were scrapped, sanded and primed before the first coat was put down. The workmen were very clean in their work and during the cleanup at the end of the workday. Because I am in a wheelchair they paid special attention to storing their equipment over the weekend so that it would not cause any mobility or access problems to myself.
The quality of their paint was the best that can be bought and it really showed in the finished work. They were very skilled trades people and I was hard pressed to even find one drop of paint out of place.
This is a very consumer conscious company and they aren’t happy until the job is done to your expectations. No monies were asked for until I inspected their work, and I wasn’t pressured to pay anything in advance. This seemed unusual to me but the company puts as much trust in you as you do in having them paint for you.
They are very competitive in their pricing and will give you first class workmanship every time. Next year I will have them back to tackle a few more rooms in my home.
I would highly recommend Esthetic Painting and Decorating to anyone who is planning to have either indoor or outdoor painting and decorating done to their home.
Sincerely,
David Andrews
Dear Mr. Morneau,
I would like to take this slightly belated opportunity to thank you, and your staff for transforming our home into a thing of beauty. The decision to have the house painted totally on the outside, including the brickwork, was not made easily, and as you are aware, we anguished over it for some two years before we finally decided to select a Contractor to do the job. Esthetic Painting & Decorating was selected from other Contractors largely because of the beautiful job you did on the home next to us several years ago.
My wife and I were still apprehensive about it, even after we asked you to undertake the contract, because of final color selection etc, and we were even more apprehensive when we were politely requested to give total access to you staff for washroom privileges, and the laundry area to wash out their brushes etc, particularly when neither my wife nor I were able to be in the house. It is a pleasure to be able to tell you that all of our fears proved to be totally groundless on all counts. First let me thank you for your invaluable assistance in helping us select final colors, and for preparing a test area to help us visualize the finished effect. To imagine the finished effect is one thing, but to commit to it is quite another.
Thank you also for you courtesy, and the impeccable behaviour of your staff, each of whom proved to be a consummate professional from the moment they arrived at the house to start the job, to the moment they left when the job was finished. No request seemed too much for them, and they observed all of the small, but important courtesies such as removing their shoes when entering the house, and cleaning up meticulously at the end of each day. We felt that your staff were more like friends when we parted, rather than professional painters. This letter is totally unsolicited, and you can use it as you please, and I will be very happy to speak to any of your potential clients.
It is a pleasure, in these days, to be able to say with honesty that I would recommend your company to anyone. I am also sure that you will be pleased to learn that we have had many compliments concerning the appearance of the house since its completion.
Thank you, and your staff once again,
Yours truly.
John & Barbara Charlton
Dear Chris and John:
This short note is to tell you how pleased we are with the interior painting job you did in our house earlier this month. Several friends have visited us since and they all have commented on the high quality of your work from the bedrooms upstairs right down to the basement rec room.
For us, it was certainly worth it to have professionals complete the final and one of the most important tasks of decorating our new home.
But beyond the quality of your paint job, we also would like to thank you for the extra effort you guys provided in making our house livable throughout the seven days of painting. Moving and dusting furniture, vacuuming each day and re-hanging pictures and wall decorations after you finished was very much appreciated. The day you finished the job we were able to have the house completely back to normal in a couple of hours and enjoy the evening just sitting back and admiring your superior work.
We also would like to acknowledge Greg and Ron who have worked for you for many years. They are both excellent painters, but as important they are pleasant, helpful, and courteous, and were a real joy to have working in our house.
Feel free to use us as references as we would highly recommend Esthetic Painting and Decorating to any of your potential customers. Please note that we have copied this letter to the Better Business Bureau of Ottawa so that the Bureau can add our letter to your positive record of customer satisfaction.
Sincerely,
Derek Fudge Jill Broadbent
c.c. Better Business Bureau of Ottawa
Hi John,
I wanted to send a note thanking you for the amazing job that your team did in painting our interior first floor. While I have been doing my own interior painting on occasion for many years, I can tell you that I will never paint again. The quality of the job is without a doubt light years ahead of what any home owner could accomplish, no matter how many friends and family they may have to help.
After 4 days of your team working around our schedule the job was done to perfection with everything back in its place as if not a paint brush had been lifted. Gone are the days of painting parties in order to save a few dollars. We got a much better job and much more value in using your team. I especially appreciate the courtesy that we received from all of your staff. It is no wonder that I got your name from a previous customer and that you have been doing business through referrals for so long. We will be talking to you again soon when we are ready for the 2nd floor.
Thanks again and all the best to you and the team.
Regards,
Richard and Tanya McIlroy
Dear John,
I just realized when I came across this envelope that I never did return your evaluation form. My sincere apologies. In any case, I want you to know that we are very satisfied with your work and your service and always enjoy working with you.
Sincerely,
Tammy Birks
My wife and I would like to thank you for doing such a wonderful job in painting our house. My somewhat picky wife and I were extremely impressed with your workmanship, your work ethic, your quality materials, your spotless clean-up, and your excellent price. We have already recommended you to our friends, and we would be happy to recommend your services to anyone who may be considering having painting done.
Thank you again for your superb quality work.
Cliff and Debbie Wardle
Dear John:
I want to thank you for the superb work you did in painting my home. I am very pleased with the finished work, as well as the service you provided. Right from the beginning, the entire process was a satisfying and pleasant experience. The contract was clear, the preparation work was well done, your employees were polite, and the workmanship and the final results are terrific.
In sum, your company has done an outstanding job, and I would recommend you to anyone seeking a professional painter. A job well done, thank you.
Thank you again,
Germaine Fortier
Letter of recomendation sent to: The Better Business Bureau
It is with pleasure and complete satisfaction that I write this letter recommending Esthetic Painting and Decorating. After receiving multiple quotes we selected Esthetic based on their professional approach and competitive pricing. When we met, he diligently listened to us and helped us design a plan, room by room. Mr. John Morneau was clearly knowledgeable and professional. At that point we knew we wanted to work with this company.
Esthetic is also one of the few painters in Ottawa with a Better Business Bureau A+ rating and they have been in business for over 30 years.
We went on a trip and left the keys with Mr. John Morneau, when we returned a week later the six rooms and hallways/stairways were completed. They repaired all holes from previous electrical work, sanded and prepped the walls perfectly. We were extremely pleased with the quality of their work. In addition they also sub-contracted the carpentry work that was required, such as window frames and various trim replacement. All of this was done to perfection, I highly recommend Esthetic Painting.
Sincerely,
Eric Feeley